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This resource establishes CorayNova Academic Press's reader-facing standards for reporting concerns about articles, publication ethics, permissions, post-publication records, or platform issues.

CorayNova takes reader concerns seriously. Submitting a concern does not guarantee a specific outcome, such as correction, retraction, article removal, public notice, or a particular editorial action.

· What Readers May Report

Concern Type	Examples	Contact Route
Article error	Possible factual, data, figure, table, citation, metadata, author information, or reporting error.	editorial@coraynova.com or Feedback page
Ethics or research integrity concern	Possible plagiarism, duplicate publication, data concern, image concern, authorship issue, undisclosed competing interest, missing ethics approval, or AI misuse.	editorial@coraynova.com or Feedback page
Copyright or permission concern	Possible unauthorized material, unclear third-party permission, license problem, or reuse question.	editorial@coraynova.com or Feedback page
Post-publication notice concern	Questions about a correction, retraction, expression of concern, editorial note, publisher's note, or article removal.	editorial@coraynova.com or Feedback page
Platform or technical issue	Broken links, access problems, login problems, download errors, display errors, file problems, or platform malfunction.	support@coraynova.com
Serious institutional-level matter	Serious matter requiring publisher-level institutional attention.	executive@coraynova.com, with external contact handled by the Editorial Office or publisher-level route

· Information to Include

Readers should provide complete information so that CorayNova can identify the article, understand the concern, preserve confidentiality where needed, and route the matter appropriately.

Complete information normally includes the article title, journal title, DOI or URL, concern type, specific location, brief explanation, evidence or relevant files where available, and a contact email.

Information	Why It Helps
Article title	Identifies the relevant article.
Journal title	Identifies the responsible journal.
DOI or URL	Allows the Editorial Office to locate the exact article page or file.
Concern type	Helps route the matter to content, ethics, permission, post-publication, or technical handling.
Specific location	Identifies the page, section, figure, table, reference, file, or metadata item involved.
Brief explanation	Summarizes the concern clearly and proportionately.
Evidence or relevant files	Supports assessment where available.
Contact email	Allows follow-up questions or outcome communication where appropriate.

· How CorayNova Handles Concerns

Concerns are assessed according to the nature of the issue, available evidence, journal records, publication ethics requirements, legal obligations, privacy considerations, and the scholarly record.

CorayNova may request additional information, review article files, consult editors or subject experts, contact authors, seek documentation, issue a correction or notice, take no action, or use another appropriate process depending on the concern.

Serious institutional-level matters may be escalated to executive@coraynova.com. External contact with institutions, funders, authorities, or third parties is handled by the Editorial Office or publisher-level route, not by individual readers acting on behalf of CorayNova.

· Reader Conduct When Reporting

- Report concerns privately and factually.

- Do not make public allegations before the matter has been responsibly assessed.

- Do not contact authors, institutions, funders, media, or third parties as if acting for CorayNova.

- Do not submit false, abusive, discriminatory, harassing, or bad-faith concerns.

- Do not upload confidential files, personal data, or copyrighted materials unless they are necessary and appropriate for the concern.